Saturday, March 28, 2009

Greenwillow Racquet Club

Found in the suggestion box


Member complaint by Longo Barlow.

I think we need a ping pong table still. It is a little ridiculous that we have tennis courts, squash courts and we used to have racquet ball courts, but yet we don't have a small little ping pong table. Ping pong is a huge sport with over a billion fans (China). It doesn't take up that much room at all, and will be really cheap. All the kids at the club are saying that they want a table and that they would use it all the time. They have been saying this for a long time now, and basically don't understand why we don't have one. If you're concerned about it not making money, than we should just hire a ping pong coach to charge lessons and the club can take their cut.

This is the 3rd time (at least) I have put in a request for a ping pong table. As you will see, there are a lot more requests just like this one from other people keen on getting a ping pong table as well. One other thing is I am curious if these suggestions are followed through, or do you just take them as mere suggestions only to potentially be influnced by the ones you feel are 'good' suggestions? If so, there should be a discussion on the democracy of this process as it might be worth discussing as a membership. Just to clear the air and answer a question like, "how many suggestions constitute a move to action by management"

So I have two suggestions

1. Better communication, whether written or a 'members meeting', regarding how effective the suggestion box method of finding out what members REALLY want is.
2. Ping Pong table. Again.

Longo

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